Fancy product, bad service
★
When I first got this vacuum, I was very happy about it. It is easy to handle and light weight. However, after I used it for five months, problems seemed started. Finally, it stopped working over a month ago. I contacted the support and first they promised to send a replacement part. Then they promised to send me a replacement machine instead after I described the problems. After that, that was it. No reply after I sent my follow up requests five times. That is it. No more Dyson. It is the first time and last time I will buy Dyson. I promise.
By billch999 on 2020-08-04